Key AI Chat
The AI Chat Plugin
that actually knows
your website
Powered by Claude or OpenAI — answers visitor questions from your own content, hands off to live agents, and captures every lead.
Your site has answers.
Key AI Chat delivers them.
Key AI Chat reads all your published pages and posts and builds a searchable knowledge base. Visitors ask questions — the bot finds the right page and links directly to it.
When the AI can't help, or the visitor asks for a human, the conversation goes straight to a live support agent. When no agents are online, it captures their details so no lead is ever lost.
Zero training required. The plugin indexes your content automatically on activation and re-indexes every hour.
View full recipe →
Packed with features
Everything you need to support visitors intelligently — out of the box, no configuration required.
AI-Powered Responses
Answers from your actual website content — pages, posts, recipes, products. The AI knows your site inside out.
Claude & OpenAI
Choose Anthropic Claude or OpenAI GPT. Switch any time in settings. Bring your own API key — you control costs.
Live Agent Handoff
Visitors connect to a real agent instantly when needed. Agents see the full conversation history from the start.
Dedicated Agent Panel
Agents log in at yoursite.com/kac-agent/ — no WordPress account needed.
Offline Lead Capture
No agents online? Visitors leave name, phone and email. Every lead saved in your WordPress admin.
Content-Aware AI
Auto-indexes all published pages. Refreshes every hour. The AI links directly to the exact page the visitor needs.
Persistent Chat
Conversations survive page navigation and browser refresh. Visitors never lose their chat history.
Multi-Agent Support
Any number of agents online simultaneously. Each handles independent sessions — no limits, no extra charges.
Full Chat History
Every conversation stored with full transcripts, timestamps, visitor details, and agent names.
Notification Sound
A soft chime plays on new messages so visitors and agents never miss a reply.
Agent Availability Alerts
Visitors are notified in real time when agents come online — no page refresh needed.
Mobile Responsive
The chat widget looks and works perfectly on all screen sizes and devices.
How it works for visitors
Visitor clicks the chat bubble
Appears on every page. Optionally collects name and email before the chat starts.
AI answers from your content
Searches your indexed pages and replies with an accurate answer and a direct link.
Visitor requests a live agent
Types "talk to agent" or clicks the handoff button. Connected in seconds if agents are online.
No agents? Lead is captured
Visitor fills in name, phone and email. Saved in your admin. Agent notified to follow up.
The agent panel
Log in at /kac-agent/
No WordPress account needed. Just email and password you set in the admin.
See all pending sessions
Real-time list of visitors waiting. Amber dots highlight unread messages.
Take Chat
Click a session, review the AI conversation history, click Take Chat. The visitor is notified instantly.
Chat live & close
Reply in real time. Close when resolved. The visitor can start a new chat any time.
Before and after
See exactly what changes when you add Key AI Chat to your website.
| ❌ Without Key AI Chat | ✅ With Key AI Chat | |
|---|---|---|
| Response time | Hours or days for email replies | Instant — 24 hours a day, 7 days a week |
| Answer accuracy | Generic scripted bot responses | Answers from your own website content |
| Off-hours support | No coverage outside business hours | AI covers all off-hours automatically |
| Lost leads | Visitors leave with no trace | Name, phone and email captured every time |
| Agent efficiency | Answering the same questions repeatedly | Focused on complex, high-value conversations |
| Finding pages | Visitors search manually and often give up | AI links directly to the exact right page |
| Setup time | Weeks of configuration | Live in under 10 minutes |
| Monthly cost | £50–£500 for enterprise tools | Only your API usage — pennies per conversation |
Works for every type of website
Any WordPress site that receives visitor questions benefits immediately.
Recipe & Food Blogs
Answers "do you have a recipe for X?" with the exact link — across hundreds of recipes.
E-Commerce
Answers product questions, explains policies, links to the right product pages.
Healthcare & Clinics
Provides service info, opening hours, and routes clinical queries to the right person.
Law & Professional
Handles initial enquiries and routes leads to the right department.
Education & Training
Answers course and enrolment questions around the clock.
Hospitality & Tourism
Handles availability questions and connects guests to the booking team.
SaaS & Tech
Handles support using docs and FAQs as context. Escalates to engineers when needed.
Real Estate
Answers property questions and captures leads for agents to follow up.
System requirements
One API key is all you need — Claude or OpenAI, not both. You pay your provider directly based on usage. Typically a few pennies per conversation.
Frequently asked questions
yoursite.com/kac-agent/ with their own email and password — completely separate from WordPress. You create agent accounts in the plugin admin.OpenAI: Create an account at platform.openai.com → API Keys → Create Key.
You pay the provider directly — this plugin charges nothing beyond the one-time purchase.
yoursite.com/?kac_agent=1 — this always works as a fallback.| Category | plugins |
| Version | v1.0.0 |
| Downloads | 0 |
| Added | May 25, 2026 |
| Last Updated | May 25, 2026 |
| Tags | chat, chatbot, ai chat, chat system, chat support, |
| Live Preview | Open Preview ↗ |