How does OTP login work?
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When you log in, we send a 6-digit one-time code to your registered email address. Enter the code on the screen and you are logged in. The code is valid for 10 minutes. This keeps your account secure without needing to remember a password.
What is Google Authenticator login?
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Google Authenticator is an app on your phone that generates a new 6-digit code every 30 seconds. If you chose this method during registration, open the app and enter the current code when logging in. It works offline and is highly secure.
I did not receive my OTP email. What should I do?
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First check your spam or junk folder. If it is not there, wait 60 seconds and click "Resend code". Make sure the email address you registered with is correct. If you still have issues, contact support.
Can I change my login method after registration?
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Yes. Go to Dashboard → Profile & 2FA. You can switch between Email OTP and Google Authenticator at any time.
How do I reset my password?
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On the login page click "Forgot password?". Enter your email and we will send a reset link valid for 1 hour. Click the link and set a new password.
Can I have multiple accounts?
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Each email address can only have one account. We do not allow duplicate accounts.
Still have questions?
Our support team typically responds within 24 hours. We're here to help!
