How do I get support for a product?
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Log in and go to Dashboard → Support Tickets. Create a new ticket, select the product you need help with and describe your issue. Our team typically responds within 24 hours on business days.
What information should I include in a support ticket?
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Include: the product name and version, your WordPress version (if applicable), a clear description of the problem, any error messages you see, and screenshots if possible.
What are your support hours?
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We respond to tickets during Indian business hours (Monday–Saturday, 9am–6pm IST). We aim to reply within 24 hours.
Can I get support via WhatsApp or phone?
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Currently support is provided exclusively through the ticketing system on the website. This helps us track issues and provide better solutions.
My download is not working. What should I do?
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Try downloading again — sometimes connection issues cause incomplete downloads. If the problem persists, raise a support ticket with the product name and the error you see.
Still have questions?
Our support team typically responds within 24 hours. We're here to help!
